Seven Phrases that Damage a Healthy Working Environment

BY MICHELE MCGOVERN | NOVEMBER 18, 2022

Human resource professionals strive to be honest and straightforward communicators. There's no denying, exaggerating, or even sugarcoating. However, there is a thin line between being straightforward and being unkind.

 

Unfortunately, some words that seem innocent can harm a productive workplace environment. They have a detrimental effect on every aspect, including productivity, work quality, and morale. 

 

Words have real value. According to an Accountemps survey, more than a third of HR professionals believe that poor communication causes morale concerns in their companies.

 

No matter who says the word—HR, a front-line manager, or the CEO—employees pay close attention to it. The underlying implication accumulates in a workplace like fog in a valley, only lifting if sunlight can get through, regardless of its tone or context.

 

Everyone, therefore, should avoid words and ways of thinking that could damage a productive workplace atmosphere. But instead, offer uplifting words or methods of action that are mentioned below.

 

1. "With any/our luck..."

With our luck, the project will be rejected, or with any luck, no one will notice what we've done. These typical phrases that come after this one implies two negative things:

  • Results are determined by chance rather than ability and effort, and 
  • You and your team continually appear to fall short.

Therefore, concentrate on your plans to achieve your goals and leave your fortune out.

 

2. "I don't have time to do it"

You don't want to carve out the time, after all. And that's okay if the request isn't worthwhile or if someone else is more qualified to handle it.

But instead, you may explain why other matters are more urgent and require your attention, or you may also refer staff or colleagues to the person with the necessary time, resources, or knowledge to solve the situation.

 

3. "I paid my debts,"

Everyone in a company ought to be willing to pitch in, learn more, and assist others. It only implies that a job is menial, which is not how you want workers to perceive their employment. When time permits, step in and take delight in your effort since it helps the group succeed.

 

4. " I already have enough"

The most effective leaders seize opportunities and move quickly to take action. Thus, their plates are almost always packed and will continue to be always. Not to argue that influential leaders should never refuse a request. However, a smart rule of thumb is to leave space on your plate for requests and changes that will allow you to embark on new challenges and help you develop your talents and build partnerships.

 

5. "Do it my way, please."

There are numerous ways to do a task, yet many experienced leaders settle for micro-management and think there is just one right method to complete a task. You and your staff will feel drained by this type of micromanagement. Try to give them an instruction instead, asking, "Can you think of a better way to attempt or try this?"

 

6. "I work hard enough for it,"

Almost everyone thinks they go above and beyond, but very few do.  The top managers don't wait to be asked to do a little more; yet, no one needs to accept every "extra." Instead, look for instances where doing a little more—staying later, making the call, doing the research—will help the business, your career, or clients, and take those actions.

 

7. "I am quite experienced"

Working a job for a while doesn't imply expertise. Because they have been doing the work or observing it for the longest time, some leaders may believe that they are the best. Therefore, mentioning tenure will earn respect. A better approach is to discuss your accomplishments, such as the number of projects you handle that were completed on schedule and within budget, to demonstrate why you are the best candidate for the position.


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