On CRM: 27 Ways To Use ChatGPT In Your Company Today

Gene Marks I Feb 16, 2023

You've probably heard a lot of talk about ChatGPT, the OpenAI conversational AI chatbot. There is a free and premium version of the application, and businesses like Microsoft are investing billions to integrate the technology in next releases of both CRM and Office. Yet it is the future. what about now now?

Yes, a lot of people are enjoying what the bot can accomplish. So let's be serious: what features does ChatGPT provide your company right now?

Here are 27 ways your business may utilize ChatGPT to service and sell to clients and boost staff productivity right away. Warnings towards the conclusion.

1. Programming

If you're working on a software application, you may ask ChatGPT for code snippets or even have them create sections or all of it for you, depending on the difficulty. When you ask ChatGPT to debug existing code, the same thing might happen.

2. Blogs

Google loves to rank websites based on their activity and engagement, among other metrics, and blog postings are an important component of that. ChatGPT can create many blog entries for your site each week in a fraction of the time it takes to compose anything from scratch, improving your search results.

3. Market Research

Whether you're thinking of building a store or restaurant, or developing a new product line, you may ask ChatGPT about the market, demographics, and income possibilities.

4. Legal Forms

If you require an employment contract, an independent contractor agreement, a purchase agreement, a basic bill of sale, or any other standard business legal document, simply contact ChatGPT.

5. Legal Questions

What are the zoning regulations in your neighborhood? Is sick leave required? How frequently should the city inspect your scales? ChatGPT will respond with an answer.

6. Scientific Research

If you're working on a scientific study and need help summarizing your findings into a formal article for review, contact ChatGPT.

7. Customer Service Calls

When a client rings in with a question, a customer care representative may use ChatGPT to more simply and rapidly access your internal knowledgebase. Better yet, encourage your clients and visitors to use an inquiry box on your website to ask ChatGPT questions.

8. Online Chat and Support

A more sophisticated usage of ChatGPT, similar to leveraging your database, would be to utilize it in place of a customer support representative to answer frequent inquiries in a conversational manner.

9. Tax Questions

Do you want to know if something is tax deductible? Alternatively how should a commercial transaction be taxed? ChatGPT will provide you with guidance.

10. HR Policies

Do you require a social media policy for your employees? Is there drug usage in the workplace? Sexual assault? Request that ChatGPT create one for you.

11. HR Questions

Do you have a sticky situation? A workplace disagreement? Nepotism? Theft? Many of these challenges occur in the workplace. If something happens, you may contact ChatGPT for guidance on how to resolve these problems.

12. Product Descriptions

Need a catchy phrase to describe the things you're selling? Give ChatGPT some of the information and see what it comes up with.

13. Real Estate Descriptions

Exactly as before, only you can utilize ChatGPT to make that run-down property your brokerage is attempting to sell appear like a fantastic steal!

14. Sales Pitch

Do you want to contact a prospect? Do you want to remind a customer of an open quote? Are you looking for something to say? Request that ChatGPT provide a decent sales pitch message for you to deliver.

15. Newsletter

Request that ChatGPT create your monthly email based on changes to your website or other information you provide.

16. Internal Memos

Let ChatGPT to review your monthly financial statements, sales funnel, and open orders before writing your monthly message to your staff.

17. Quotes

In terms of quotations, connect ChatGPT to your inventory management and ERP systems and request a price based on current (or customer-specific) pricing.

18. Brochures

Do you require a fantastic new brochure that visitors might download? Provide ChatGPT your product and business information and request that it write one for you.

19. Math

For complicated arithmetic or engineering issues, abandon the calculator and ask ChatGPT in simple English, and it will respond in plain English.

20. Translation

Or perhaps not in English. Do you have a customer from Asia or Europe? Submit any document written in their language and request translation from ChatGPT.

21. Multi-Language Content

Need a sales brochure specialized for French customers? Perhaps an email to a possible Japanese partner? I'm thinking your French isn't very good, and your Japanese isn't much better. But don't be concerned. ChatGPT will perform this for any English document you give it.

22. Meeting Prep

You're about to meet a prospect for the first time. Request that ChatGPT conduct some stalking and learn whatever they can about that individual from every public source accessible.

23. Meeting Management

When Microsoft launches a version of Teams that uses ChatGPT in June, Office 365 users will be able to produce automated meeting notes, recommend tasks, and assist in the creation of meeting templates for Teams users.

24. Office Management

When Microsoft publishes a future edition of Office, you'll be able to ask ChatGPT to produce spreadsheets and PowerPoint presentations for you based on information you submit to the bot.

25. Training

Do you require fresh training materials for your products? Provide ChatGPT the product details and instruct it to prepare it.

26. Job Listing, Job Description

Request that ChatGPT create the ideal advertisement for your next job posting. Instead, a detailed job description for each role.

27. Business Advice

Should you rent or purchase that property? Is the return on investment on that new piece of equipment worthwhile? Is it a good idea to refinance your working capital line? If you ask ChatGPT, you could obtain some useful answers to these and other operational questions.

Let's not forget that there are some drawbacks to using ChatGPT. It has issues with accuracy and prejudice. Several of these scenarios are not out of the box and would necessitate the integration of ChatGPT's open source code with other systems and databases. When utilized correctly, technology is a tool for assisting rather than replacing humans. Although technology will boost productivity, humans will still be required to evaluate, revise, update, and finish any of its work.

Having said that, even in its infancy, ChatGPT is accessible and can help your organization do things quicker right now.


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